Slate & Willoow
EFFECTIVE 2026-09-09

Privacy Policy

Slate & Willoow is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website, book a table, or attend our offline poker evenings and card lounge sessions.

This policy applies to information collected through slateandwilloow.com and at our physical venue at 12 Industrial Lane, Sydney NSW 2000, Australia. By using our services, you agree to the practices described here.

Information We Collect

We collect information you provide directly and data generated through your use of our services. This includes contact details, booking information, and technical data from our website.

  • Contact information: name, email address, phone number, and any details you include in enquiries.
  • Booking information: date, time, party size, and preferences for dining or offline poker sessions.
  • Technical data: IP address, browser type, device information, and pages visited, collected via cookies and analytics.
  • Event participation: records of your attendance at Texas Hold’em evenings or private group bookings.

No financial information is collected or stored.

How We Use Information

We use your personal information to operate our restaurant and offline poker lounge, respond to enquiries, and improve our services.

  1. Bookings: to process and manage table bookings and private group reservations.
  2. Communication: to communicate with you about your bookings, events, and changes to our services.
  3. Personalisation: to personalise your experience at the card lounge and during poker evenings.
  4. Improvement: to analyse website usage and improve our content and functionality.
  5. Compliance: to comply with legal obligations and protect the safety of our guests and staff.

We do not use personal information for marketing without consent.

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and remember your preferences.

Essential cookies are required for the website to function, such as maintaining session state. Analytics cookies help us understand how visitors interact with the site, using aggregated data.

You can control cookies through your browser settings; however, disabling essential cookies may affect site functionality. We do not use cookies for advertising or cross-site tracking.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data only in limited circumstances necessary to provide our services or comply with the law.

  • Service providers: who assist with website hosting, analytics, and booking systems, bound by confidentiality agreements.
  • Legal authorities: if required by law, court order, or to protect the rights and safety of our venue and guests.
  • Business transfers: in the event of a merger or acquisition, with notice to affected individuals.

No financial information is shared because none is collected.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.

These measures include encryption of data in transit using HTTPS, access controls limiting personal information to authorised staff only, regular review of our security practices and procedures, and physical security at our venue for any paper records.

No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your information.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information, subject to legal exceptions.

  • Access: you may request a copy of the personal information we hold about you.
  • Correction: you may ask us to correct inaccurate or incomplete information.
  • Deletion: you may request deletion of your information, unless we are required to retain it by law.
  • Opt-out: you may opt out of non-essential communications at any time.

To exercise these rights, contact us at [email protected] or +61255501234.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Material changes will be highlighted on the website or communicated via email where appropriate.

Current effective date: 2026-09-09

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us using the details below.